Privacy Policy

Controller: GRANUM LLP, 167-169 Great Portland Street, 5th Floor, London, United Kingdom, W1W 5PF.
Contact: https://comptalink.me/contact/

• Identity & contact: name, email, phone, country code, company if professional.
• Account: credentials, preferences, settings, and information necessary to use the service.
• Transactions: reference, amount, currency, payment method. Card data is processed by the payment provider.
• Services: information necessary to perform services, orders, subscriptions, invoices, documents, and support requests.
• Site usage: technical logs, page views, cookies, and pixels according to your consent.
• Marketing: communication preferences, subscriptions, and opt-outs.

• Contract execution: process orders, subscriptions, payments, access, and requested services.
• Legitimate interests: site improvement, fraud prevention, aggregated statistics, and defense of our rights.
• Legal obligations: accounting, taxation, security, and anti-fraud.
• Consent: electronic prospecting when required, non-essential cookies, and retargeting.

Payments are managed by secure payment providers, depending on available methods. We do not store your full bank card data. Transaction information necessary for accounting tracking, security, and customer relations may be retained in accordance with applicable obligations.

As part of using Comptalink, we may process data necessary for managing invoices, clients, companies, subscriptions, payments, exports, integrations, and requested support services.

Data may be shared with our technical providers, hosts, email providers, payment providers, analytics tools, advertising platforms based on consent, professional advisors, competent authorities, or partners necessary to execute a requested service.

When data is transferred outside the UK, we use appropriate legal mechanisms, such as an adequacy decision, the UK IDTA, or UK standard contractual clauses, as well as supplementary measures when necessary. A copy of the applicable safeguards can be requested via our contact page.

• Account, orders, and subscriptions: duration of the contractual relationship then up to 6 years if necessary for accounting, tax, or evidentiary purposes.
• Documents and service-related elements: duration necessary to execute the service then applicable legal duration.
• Technical logs: up to 12 months, unless required for security or legal obligation.
• Prospecting: up to 3 years after the last contact or until consent is withdrawn.
• Cookies: according to the durations indicated in our Cookie Policy.

You have rights to information, access, rectification, erasure, restriction, portability, objection, as well as rights regarding automated decisions. You can exercise them via https://comptalink.me/contact/. You can also file a complaint with the ICO.

Marketing communications are sent in accordance with applicable law, with consent when required. For non-essential cookies, your prior consent is requested. See our Cookie Policy.

We implement appropriate technical and organizational measures, such as access controls, encryption in transit, logging, and adapted security practices. You must protect your credentials and report any suspicious access.

Our services are not intended for individuals under 13. If the user is under 18, the consent of a parent or guardian may be required depending on applicable law.

We do not make decisions producing legal effects based solely on automated processing.

We may update this Policy to account for legal, technical, or operational developments. The current version is the one published with the update date indicated below.

GRANUM LLP — 167-169 Great Portland Street, 5th Floor, London, United Kingdom, W1W 5PF
Contact: https://comptalink.me/contact/